Coach Terms & Conditions
These Coach Terms & Conditions apply specifically to coaches using the Train My Game platform to deliver training programs and collect payments from players. These terms supplement the general Terms of Service.
1. Eligibility
To register as a coach on the Platform, you must:
- Be at least 18 years of age
- Have the legal right to work and conduct business in Australia (or your country of residence)
- Hold any qualifications, certifications, or working-with-children clearances required by law for your sport and the age group of your players
- Agree to these Coach Terms and the general Terms of Service
By registering as a coach, you represent and warrant that you meet all eligibility requirements. Train My Game Pty Ltd reserves the right to request evidence of qualifications or clearances at any time.
2. Stripe Connect & Payments
To collect payments from players through the Platform, you must connect a Stripe account. By doing so, you agree to:
- Complete Stripe's identity verification and onboarding process
- Be bound by the Stripe Connect Account Agreement
- Comply with all applicable laws regarding the collection of payments from clients
- Ensure your Stripe account remains in good standing throughout your use of the Platform
Payments collected from players are processed by Stripe and paid out to your connected Stripe account, minus the platform transaction fee described below. Train My Game Pty Ltd does not hold coach or player funds.
3. Platform Transaction Fees
Train My Game charges a percentage-based transaction fee on all payments collected from players through the Platform. The fee tier is determined by the number of active players on your account at the time of the transaction:
| Tier | Active Players | Subscription | Platform Fee |
|---|---|---|---|
| Starter | 1–5 players | $0 / month | 25% |
| Growth | 6–15 players | $19 / month | 20% |
| Pro | 16–30 players | $9 / month | 15% |
| Elite | 31+ players | $0 / month | 10% |
Platform fees are deducted automatically at the time of each transaction via Stripe. You will receive the net amount after fees are applied. Standard Stripe payment processing fees also apply and are separate from the platform fee.
We reserve the right to adjust the fee schedule with at least 30 days' written notice. Continued use of the Platform after the notice period constitutes acceptance of the revised fees.
4. Player Data & Parental Consent
Before adding any player under the age of 18 to the Platform, you must obtain written consent from that player's parent or legal guardian. This consent must cover the collection, storage, and use of the player's personal data on the Platform.
As a coach, you are responsible for:
- Obtaining and retaining records of parental/guardian consent for all minor players
- Ensuring player data is used only for legitimate coaching and development purposes
- Complying with the Privacy Act 1988 (Cth), Australian Privacy Principles, and any applicable state legislation
- Notifying Train My Game immediately if you become aware of any breach of player data
- Deleting or requesting deletion of player data when your coaching relationship with a player ends
You indemnify Train My Game against any claims, losses, or liabilities arising from your failure to obtain appropriate consent or comply with applicable privacy laws.
5. Professional Conduct
You agree to conduct yourself professionally and in accordance with the standards expected of a qualified sports coach. You must not:
- Engage in, facilitate, or condone any form of abuse, harassment, or discrimination toward players
- Use the Platform to contact players for any purpose unrelated to their coaching and development
- Make false or misleading representations about your qualifications, experience, or the nature of your services
- Use the Platform to promote competing services or solicit players away from other coaches on the Platform
Train My Game Pty Ltd reserves the right to suspend or terminate accounts where conduct falls below these standards, without liability to the coach.
6. Intellectual Property
Training programs, drills, session content, and other materials you create on the Platform remain your intellectual property. You grant Train My Game a limited, non-exclusive, royalty-free licence to store, display, and process your content solely to provide the Platform services.
You must not upload content that infringes third-party intellectual property rights, or that is unlawful, harmful, or offensive.
7. Termination
You may cancel your coach account at any time. Upon cancellation:
- Your access to the Platform will continue until the end of your current billing period
- No further subscription fees will be charged after the billing period ends
- Players associated with your account will lose access to their training programs
- You remain responsible for notifying your players and managing any payment obligations outstanding at the time of cancellation
Train My Game may terminate your coach account immediately for breach of these terms, non-payment, fraudulent activity, or conduct harmful to players or the Platform.
8. Working With Children
Before using the Platform to coach players under the age of 18, you must hold a current Working With Children Check (or equivalent clearance) as required by the laws of your state or territory. By registering as a coach and adding minor players to your account, you represent and warrant that you hold a valid clearance. Train My Game Pty Ltd reserves the right to request evidence of your clearance at any time and to suspend your account if a valid clearance cannot be confirmed.
9. Independent Contractor
Coaches using the Train My Game platform are independent contractors, not employees, agents, or partners of Train My Game Pty Ltd. Nothing in these terms creates any employment, agency, partnership, or joint venture relationship between you and Train My Game.
You are solely responsible for your own tax obligations, insurance, and compliance with any laws applicable to your coaching business.
10. Contact Us
For any questions about these Coach Terms:
Train My Game Pty Ltd
Adelaide, South Australia, Australia
Email: admin@trainmygame.com.au